Understand What Makes You Unique
Step 3 in atracting all the clients you want is…Understaing What Makes Your Company Unique. (Click here to read step 1 and step 2)
With so many companies offering similar services or products as you do, how do you stand out from the crowd? Once you identify your target market and know the benefit your company brings to them, then you need to show why potential clients should buy from you.
In order to do this, you need a Unique Selling Proposition (USP), a short statement explaining how your company or product differs from those of your competitors. Your USP informs prospective and current clients why your product or service is the best option.
Many businesses fail to establish a USP, just as they fail to pinpoint their target market. You must communicate a specific, compelling reason for customers to buy from you. Show them ways your company is different. Do you do something that goes over and beyond what your competitors do? Do you do things differently? Now, sit down and make a list of what makes your company unique.
While you’re making your list, brainstorm ways you can add more value to the product or service. For example, if you are a web designer, perhaps you could offer a free, 30-minute follow-up call to answer any questions customers have or to help brainstorm ways they can draw more site traffic. Offer this a month after the completion of the project. If you own a real estate firm, perhaps you could drive your clients around in a comfortable vehicle and offer snacks and drinks along the way.
Don’t forget to research the competition. Unless you know what else is out there, you cannot properly evaluate or showcase a USP.
Study the competition’s website and marketing materials, noting each company’s history and mission, product features and benefits, and target market. Why do customers buy from them and what does the market want that they do not or cannot provide? Note gaps in their product or service offerings. If you have difficulty clarifying benefits, list the features and why a prospect requires or desires them. Those reasons are benefits.
Tags: attract more clients in tough economy, grow business, USP, web content
January 20th, 2009 at 4:50 am
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January 20th, 2009 at 10:34 pm
Great ideas and thoughts, I will be checking back on your blog regularly, Thanks.